Branded Webstores, Built and Managed for You
A Store That's Uniquely Yours
Your webstore should feel like an extension of your organization. We create customizable Shopify stores tailored to your brand, program and audience, with the flexibility to support everything from employee merchandise and recognition programs to company apparel, gifts and promotional products.
Store design, product selection and functionality can be adapted to suit the needs of your program, creating an easy and familiar shopping experience for your users.
No setup or monthly store fees. We make it easier to launch an online program without adding recurring webstore costs to your budget.
Less Administration for Your Team
Launching a store is only the beginning. First Impressions provides ongoing product and store management to ensure your webstore stays accurate, relevant and up to date.
Our team handles product additions, removals, updates and other day-to-day store changes. We also schedule quarterly meetings to review your program, discuss upcoming needs and identify opportunities to refresh products or improve the store experience.
You get the benefits of a professionally managed e-commerce program without having to dedicate internal resources to maintaining it.
Customer Service Is Included
When someone has a question about a product, order or the shopping experience, they shouldn't have to track down someone within your organization for help.
Our team provides ongoing customer service and webstore support, assisting users with questions, orders and other store-related needs. We act as an extension of your team, helping provide a smooth experience from the moment someone enters the store through to receiving their order.
And if your organization's needs change, we're here to help the program change with them.
Know How Your Program Is Performing
Your webstore gives you more than a convenient way to distribute merchandise. It also provides valuable insight into how your program is being used.
First Impressions provides detailed monthly reporting to help you understand store activity, orders and program performance. This gives your team greater visibility into purchasing trends and program participation while making it easier to review results and plan for future merchandise needs.
Combined with our regular program reviews, your reporting can help inform product decisions and keep your store aligned with the needs of your organization.
Products Where They Need to Go
Whether you're supporting employees in one office or teams located across Canada and the United States, First Impressions can help coordinate the fulfillment.
Our webstore programs can accommodate split shipments, allowing orders to be distributed to multiple locations across North America. We manage the logistics behind those shipments, reducing the amount of coordination required from your internal team and making it easier to support distributed workforces, regional offices and multi-location programs.
From individual shipments to more complex distribution requirements, we'll help build a fulfillment process around your program.